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Resources and Information

Explore the menu on the left. We have tried to add some of the important instructions and information you might need while using our product, and shopping from the online store. We aim to provide the most informative, and simplified experience for your needs.

Installation guides

The PDF links below provide detailed step by step installation instructions for Welded Baluster Insert Panel and Single Channel LED Dimmer Instructions. Feel free to check them out, and you can always

You can also visit our Youtube Channel for more instructions and valuable information on other items that might interest you.

Baluster and Stairs calculators

  • Balusters

  • Stairs

Baluster your project

Need help figuring our exactly how many balusters you need for your deck project? Use our baluster calculator to figure it out! Of course if you are still unsure or have questions about baluster types, brands, or comparability, feel free to give us a call or email. We will be happy to answer any questions.

(ft) (in)

     

    We offer a huge selection of balusters in all shapes and sizes. Once you know how many you need go find the perfect style for your deck!

    How many stairs?

    Need help figuring our exactly how many stairs you need for your deck project? Use our stairs calculator to figure it out! Of course if you are still unsure or have questions feel free to give us a call or email. We will be happy to answer any questions.

    The total design height of your project measured in inches.


    (inches)
    Vertical measurement from ground to landing. The Vertical Rise should not be greater than 147".

    Your preferred ending riser height in inches.


    (inches)
    Maximum Riser height 7-3/4" from the top of one Tread to the top of the next Tread.

    The thickness of the decking product you are using in inches.


    (inches)
    The actual measurement of the Tread thickness.

    Similar but different


    (inches)
    Measured from the Nose of 1 tread to the Nose of the next tread. R311.7.5.2 Treads The actual tread depth can be longer than the run. See Nosing Rule.
       

      Information

      Additional information, code links, suggestions, etc.

      Watch our video on how to cut stair stringers.

       

      We offer a huge selection of balusters in all shapes and sizes. Once you know how many you need go find the perfect style for your deck!

      The Deck Store Perks Program

      At The Deck Store Online, all of our customers are important, not just a select group of contractors and friends. We created the Deck Perks™ Rewards Program to thank everyone who trusts us with their deck products purchase.Sign Up Now!

      At The Deck Store Online, all of our customers are important, not just a select group of contractors and friends. We created the Deck Perks™ Rewards Program to thank everyone who trusts us with their deck products purchase. Sign Up Now!

      How it Works

      We know you're busy, so we've made the process as simple as possible. Just enter some basic information to create a user account, so that we know that your points belong to you. Your points will be available to use the very next day. Plus, they'll accumulate and are redeemable for a full year. Don't worry, we will remind you a few weeks before your points expire.


      Earn Deck Perks™ With Each Purchase

      • Earn Deck Perks™ Rewards with every purchase.
        You must be a Registered User and supply a valid email address to record and accumulate points
      • You must be logged into Your Account to redeem your points. We are unable to apply points to past transactions.

      Other ways to earn Deck Perks™ Rewards

      • Rate Products:
        Receive ten (10) points for each product rated, with a maximum of one hundred (100) points.
      • Review Products:
        Receive ten (10) points for each product reviewed, with a maximum of one hundred (100) points.
      • Tag Products:
        Receive ten (10) points each time you tag a product, with a maximum of one hundred (100) points.
      • Take Polls:
        Receive ten (10) points for each poll you complete, with a maximum of one hundred (100) points.
      • Like us on Facebook:
        Receive ten (10) points, with a maximum of one hundred (100) points.
      • Tweet about us on Twitter:
        Receive ten (10) points, with a maximum of one hundred (100) points.
      • Comment on Google+:
        Receive ten (10) points, with a maximum of one hundred (100) points.
      • Share your Birthday:
        Collect additional points and receive special offers to celebrate your special day.

      Use Your Deck Perks™

      • You can redeem your Deck Perks™ points as soon as you accumulate one hundred (100) points.
      • Receive $5.00 off your order for every one hundred (100) Deck Perks™ points you use.
      • Spend as many Deck Perks™ points as you choose. When you purchase an item there will be a section near the bottom of the Shopping Cart page where you can enter the number of points you want to use. Check the "Maximize my discount with points" box to automatically use the best number of Deck Perks™ points.
      • Deck Perks™ points cannot be used for Shipping or Tax.

      Sign Up Today!

      TheDeckStoreOnline reserves the right to modify, amend, or cancel this program at any time without notice. Read the Complete Terms & Conditions

      Frequently Asked Questions


      What is the best way to contact thedeckstoreonline.com?
      We prefer to be contacted by email from our Contact Page so your issue can be properly routed and handled quickly. Our Contact Page also lists other contact means if email is not an appropriate option for you or your issue.

      Does thedeckstoreonline.com have a store front or offer will call / local pickups?
      The Deck Store does have a showroom in Apple Valley, MN.  Many of the items we sell online are available for Store Pickup. Choose that option when checking out & we will email or call when your order is ready. Items that are shipped direct from Manufactures or Distributors are not available for Store Pickup. You may visit us at our showroom for friendly and helpful local advice anytime! Please view our Contact Page for hours and location.

      I accidentally submitted my order twice. What can I do?
      Please Contact Us by email as quickly as possible and ensure you reference both order numbers. We will place the newest of the orders you reference on hold while we attempt to confirm with you at the contact information provided during the order process. If we are unable to contact you at the provided contact information within 24 hours, the order will be released for processing and shipment.

      I forgot to an add item to my order. What can I do?
      All orders placed are final. Please place another order with the item you missed. If the orders are placed at nearly the same time, it is still very likely they will arrive to you on the same day. If the shipping on original order was free or discounted we may be able to provide a promotion code to waive additional shipping on qualified items.

      I added an item to my order I did not want. What can I do?
      If the order has already been submitted you will have to Contact Us by phone or email before it ships to amend any items it contained. If the order has already shipped, you are responsible for shipment of any unwanted items back to thedeckstoreonline.com. Any such returns will be subject to our Refund Policy.

      For all other questions, or for general inquiries or suggestions for our team, please feel free to Contact Us.